SSO / SAML Setup

SAML, or Security Assertion Markup Language, is a protocol that allows you to use a single set of login credentials to access multiple web applications. It works by securely passing authentication information between two parties: an identity provider (IdP) and a service provider (like Packet Power). This process ensures that users can log in once and gain access to various applications without needing to authenticate separately for each one.

Step 1: Obtain Packet Power's SAML Metadata

• Visit the following link to download our SAML metadata XML file: Packet Power SAML Metadata

Step 2: Import Packet Power's Metadata into Your SAML System

• Take the downloaded SAML metadata XML file and import it into your identity provider's SAML system. This step will enable your system to recognize and trust Packet Power as a service provider.

• Configure your identity provider to send the email address of the authenticating user back to EMX as an attribute with the name "email" (case-sensitive).

Step 3: Provide Your Identity Provider Metadata

• Export your identity provider's SAML metadata XML file.

• Send the exported metadata to our support team at support@packetpower.com or through your preferred communication method.

Step 4: Configuration on Our Side

• Once we receive your identity provider metadata, we will configure our system to recognize and enable your SSO setup.

Step 5: SAML Login Process

• After the setup is complete, users will be able to log in using SSO.

• The SAML login will be prompted based on the email address domain of the logging-in user. Ensure that the email domains are correctly configured and recognized by your SAML system.