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Wireless Gateway Easy Start Guide

This guide provides a summary of how to make the changes needed to allow the Gateway to work on your Ethernet network. For more detailed instructions see https://dox.packetpower.com/support/current/gateway-configuration or email support@packetpower.com.

1. Setup

Gateway must be connected to an ethernet network to enable configuration

  • Insert Ethernet cable into the network port and connect other end to the network.

  • Connect the universal power supply provided to the 5V DC jack to power the Gateway.

If either Network Status light is not lit, that indicates a problem with the network connection. A network connection must be established before proceeding.

2. Navigation

  • Unlock by tapping MENU three times

  • Lock by tapping EXIT

The touchpad automatically locks after 10 seconds of inactivity.

3. Accessing DHCP (dynamic IP)

If you are NOT using DHCP skip to Step 5.

  • Using the touchpad, navigate to the DHCP settings menu

  • Select DHCP ON (default) or OFF if using a static IP address

4. Setting IP Address (static IP)

If using a static IP instead of DHCP, follow these steps:

  • Once DHCP is turned off, enter the IP, Netmask, and IP Gateway address

    • Note: The IP Gateway is the IP address of the network gateway, and it is NOT the IP address of the Packet Power Wireless Gateway device

  • A temporary IP address can be assigned and modified once you have access to the Gateway web console.

Refer to Setting Gateway IP from a Windows PC for additional instructions on setting the IP from a Windows PC.

5. Access Gateway Web Console

  • Access the gateway Console by entering the Gateway’s IP address into a web browser.

Make sure the Gateway and browser are both connected to an accessible switch or router.

  • From the left hand menu select “System” and then the “Networking” tab.

6. Network Settings

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  • Enter the DNS address(es).

  • Select a proxy server if applicable (often used when using EMX portal).

  • Note that static IP addresses can also be modified here if DHCP is turned off.

  • Click “save” button to input settings.

Time Synchronization

  • Enter an NTP time server IP address or domain name

  • Available servers can be found at http://www.pool.ntp.org

  • Default time servers are 0.pool.ntp.org and 1.pool.ntp.org

  • Click “save” button to input settings.

7. Choose your Data Destination

  • Click on “Data Destinations” on the left hand menu.

  • Select how you want to receive your data: EMX, Modbus, SNMP, or MQTT. EMX feeds can be delivered simultaneously with Modbus, SNMP, or MQTT feeds.

  • For SNMP, Modbus, or MQTT output, ensure the Gateway is licensed correctly as indicated by a green light next to the corresponding tab under Data Destinations.

Contact Packet Power if the SNMP, Modbus, or MQTT feed needs to be enabled.

When using cloud EMX, ensure that the Gateway IP address has outbound access to port 443 (HTTPS) for *.amazonaws.com

  • For Local EMX, enter the IP address of the server using port 8080. (e.g. xxx.xxx.xxx.xxx:8080)

  • Your Packet Power representative will set up an EMX account so you can access your data via EMX. Visit http://packetpower.com/support for more details.

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ONLINE: http://packetpower.com/support

EMAIL: support@packetpower.com

PHONE: +1 877-560-8770

Online Support Documentation:

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